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banboo associates

clip art from Serif & Microsoft

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the copyright of all literary content belongs to the part-time poets
(1986-2009)

Hello there, my name’s Nadine
I have to find you on my screen
What’s your number, what’s your code?
Please confirm your main abode
I see this is your 15th call
You feel you’ve hit a high brick wall?
Oh dear, the form field won’t advance
Please hold I need assistance

So sorry that you had to wait
This system is so out of date
Why not explain it all to me
Then we shall see what we shall see
Yes, your letters did reach us
They probably caused quite a fuss
There should have been a swift reply
But postal problems are so high

Our engineer did contact you
I see, though, he’s now off with flu
The parts you needed were dispatched
It says here, though, you sent them back
Shame you didn’t ring again
Our courier’s clearly lost your name
Oh dear, the software’s in a trance
Please hold, I need assistance

So sorry that you had to wait
We’re adding several new updates
I know you’re angry, please don’t shout
No… My supervisor’s out
If you could just repeat you name
I’ll fill out all your forms again
Then we’ll post them off to Rhodes
Where they can reinstate your codes

Perhaps while this is chugging through
I could describe our new Mark Two
It’s far more stable than Mark One
And you can choose - red or bronze
No, that’s not true! I have a clue
Well, yes, you have the right to sue
Oh dear, the screen’s completely blank
Please call again, and many thanks